FSD (FIELD SUPPORT DESK) Repair Coordinator

Shipbuilding

Long-term Contract Assignment

United States - Wisconsin

Job Purpose and Function:

- Successfully organize, coordinate, schedule, direct, execute, and manage all repairs requested through the Field Support Desk.

- Deal with cost of the Warranty Program and warranty claims of vessels.

- Interface with Engineering, Purchasing, Customer Representatives, Vessel Crew, Equipment Suppliers, Vendors, and Subcontractors in    planning and correction of all Help Tickets.

- Provide feedback to Quality Assurance, Engineering and Manufacturing on recurring design and production issues.

- Review warranty tracking efforts and Help Tickets process.

Job Requirements:

- BS Degree in Engineering

- 5 years minimum of marine construction experience (or an Associate’s Degree with 10 years of marine construction experience).

- Experience with interpreting customer requirements and working effectively with team resources, equipment suppliers and the  customers in carrying out all Help Ticket related issues.